Episode 11

Episode 11: Make a Great First Impression By Increasing Your Business Email Etiquette

As Medical Laboratory Professionals, professionalism in the workplace is necessary for success. While many focus on verbal professionalism, it also includes using the proper business etiquette when communicating with colleagues, clients, and clinicians by via email. As the world becomes increasingly digitized, email etiquette is becoming an essential skill for any successful professional. 

In this episode, co-host, Tywauna Wilson, gives us practical reminders to enhance the way we are perceived via email. 

Key Tips:

1.    Use a Professional Email Address

2.    Use a Professional Greeting: Start off your email with a professional greeting such as “Dear [Name],” or “Good morning/afternoon [Name].”

3.    Use Proper Spell Check: Always make sure to double-check that you have used proper spelling, grammar, and punctuation throughout your email. Limit the use of Acronyms, abbreviations, and jargon

4.    Keep It Short and Concise

5.    Be Courteous

6.    Use Appropriate Signatures: Include an appropriate signature at the end of your emails with your contact information, such as your name, title, company, and address.
7.     Use "To" "Cc" and "Bcc" appropriately when sending to multiple people


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Connect with Coach Tee Wilson
To connect with Tywauna for more on this and other leadership and personal development topics, visit: TywaunaWilson.com or connect with her on LinkedIn for the invitation to join the Trendy Elite Leadership Tidbits Community, where you can learn, grow and develop in the area of leadership, career, and personal development.

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About the Podcast

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eLABorate Topics
Leadership and Technical Strategies for Medical Laboratory Professionals to excel inside and outside of the lab..

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About your hosts

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Tywauna Wilson

Tywauna "Coach Tee" Wilson is an accomplished medical laboratory leader, author of "Some Leaders Wear Lab Coats," and co-host of the "eLABorate Topics" podcast. As founder and president of Trendy Elite Coaching and Consulting, she develops best-in-class leaders through coaching programs and leadership training. With two decades of experience, including as a lab manager and technical director, Tywauna leverages her clinical expertise to mentor laboratory professionals. Through Trendy Elite's Standout Leader Academy and her own initiatives, she empowers professionals to enhance their leadership skills, expand their influence, and excel in their careers. Tywauna is committed to guiding the next generation of confident, competent laboratory leaders
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Stephanie Whitehead

It isn’t every healthcare leader who can seamlessly lead through the chaos of managing a large healthcare operation while navigating the rapid changes in healthcare. But this is exactly the environment where Stephanie Whitehead not only shines but thrives!

Stephanie is an executive-level leader that fueled by her passion for helping others in the medical profession achieve operational excellence. Intrigued by the evolving nature of the laboratory field and its strong impact on patient treatment, she had an early determination to leave an indelible mark on the laboratory profession.
Stephanie is a co-host who offers a unique blend of clinical knowledge, practical advice, and personable humor. Stephanie’s niche has always been the ability to see problems with a wide-lens view and then, narrow them down to connect the dots, take action, and drive results.

Contact her at stepanie.y.whitehead@gmail.com or StephanieYWhitehead on all social media

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