Episode 69

Episode 69: Importance of Being A Role Model As a Medical Laboratory Leader

In this episode Lona Small discusses the benefits of being a role model as a Lab operational excellence leader.

Lona discusses the work environment where there is a lot of gossiping, tattle-tailing, drama, call-outs and resisting change, and the effect of a role model in such an environment. Lona shows that a leader can change and create the team culture by being a role model. Lona includes 5  steps that are important to being a role model.

  1. Check yourself as a Leader
  2. Watch your attitude
  3. Watch the behavior you encourage
  4. Be willing to Walk The Walk
  5. Celebrate the behaviors you want to see in your team


Listen to the full episode to find out the details of being a role model as a medical lab operational excellence leader, and more details on the 5 steps that are important to being a role model.

You can watch the video  episode “Building an Effective Recognition System” on YouTube

https://youtu.be/3492Z9-S9ss

You can reach Lona Small directly at lonasmall@lonasmall.com if you have questions regarding this subject or you want to contact her regarding LabOPEX coaching and training. You can also catch Lona on LinkedIn under Lona Gordon Small and follow hashtag #YouAreAnEqualPartOfTheWhole.

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Please tune in next week to hear another amazing episode of eLABorate Topics!


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About the Podcast

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eLABorate Topics
Leadership and Technical Strategies for Medical Laboratory Professionals to excel inside and outside of the lab..

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About your hosts

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Tywauna Wilson

Tywauna "Coach Tee" Wilson is an accomplished medical laboratory leader, author of "Some Leaders Wear Lab Coats," and co-host of the "eLABorate Topics" podcast. As founder and president of Trendy Elite Coaching and Consulting, she develops best-in-class leaders through coaching programs and leadership training. With two decades of experience, including as a lab manager and technical director, Tywauna leverages her clinical expertise to mentor laboratory professionals. Through Trendy Elite's Standout Leader Academy and her own initiatives, she empowers professionals to enhance their leadership skills, expand their influence, and excel in their careers. Tywauna is committed to guiding the next generation of confident, competent laboratory leaders
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Stephanie Whitehead

It isn’t every healthcare leader who can seamlessly lead through the chaos of managing a large healthcare operation while navigating the rapid changes in healthcare. But this is exactly the environment where Stephanie Whitehead not only shines but thrives!

Stephanie is an executive-level leader that fueled by her passion for helping others in the medical profession achieve operational excellence. Intrigued by the evolving nature of the laboratory field and its strong impact on patient treatment, she had an early determination to leave an indelible mark on the laboratory profession.
Stephanie is a co-host who offers a unique blend of clinical knowledge, practical advice, and personable humor. Stephanie’s niche has always been the ability to see problems with a wide-lens view and then, narrow them down to connect the dots, take action, and drive results.

Contact her at stepanie.y.whitehead@gmail.com or StephanieYWhitehead on all social media

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